About us

Inchwater is an award-winning home care provider and is owned by husband and wife team, Paul and Maddie Watts, who each have more than thirty years of hands-on experience in care, and have strong connections with the Kent area.

We have a strong office team who are there to support caregivers as well as clients. Our 24hr on-call line is available to all staff in case support is needed, and managers have often attended visits to provide a helping hand to caregivers.

 

 

Hazel Norton
Registered Manager
With a background in adult social care, takes responsibility for all aspects of care delivery. Hazel has an NVQ Level 5 in Health and Social Care and takes the lead across all Care Management tasks.
Michelle is responsible for creating the weekly rotas, ensuring caregivers are matched to the right client. Michelle has an NVQ Level 4 in Health & Social Care.Michelle Cribben
Scheduler
Jack Gridley
Business IT Systems
Jack juggles two roles – Client Administrator and IT Support. His responsibilities include ensuring all client data is logged and stored correctly, and supporting all staff with technology.
Julie has a background in nursing and helps ensure our standards remain high. She conducts 3 month and 6 month reviews of need, and may contact clients throughout the year to ensure everything is going as expected.Julie Bulmer
Lead Caregiver
Joanna Dembinska
Lead Caregiver
Joanna provides one-to-one support to caregivers, providing guidance, enabling them to concentrate on what they do best. Joanna has an NVQ Level 4 in Health & Social Care and a variety of experience in the community.
Mel provides one-to-one support to caregivers, primarily in the Folkestone and hythe areas. She is often to be seen as she arrives to ‘spot-check’ caregivers, to ensure our standards remain high. Mel has an NVQ Level 3 in Health & Social Care and a depth of experience in the care sector.
Mel Powell
Lead Caregiver
Elaine Goddard
Lead Caregiver
Elaine helps ensure our standards remain high by liaising directly with our clients to ensure everything is going as expected. Elaine has been with Inchwater for almost 10 years and her experience and knowledge helps us to make sure we are supporting our clients in the way they prefer.
Lucy deals with staff compliance, administration and queries, and is one of the first people you are likely to speak to when you call. She supports the office team with recruitment and retention and is an active caregiver.Lucy Dean
Admin Assistant
Maddie Watts
Registered Manager
Maddie ensures compliance with national standards in all aspects of care and is responsible for the management of the office team and our Caregivers.
Paul is a qualified social worker and Chartered Manager, and jointly owns the Dover office with his wife Maddie. He is responsible for the overall management of the company.Paul Watts
Managing Director

Looking for our main website? Click here

Interested in joining our growing team? Call us now on 01304 241684 and we’ll call you back. Alternatively, if you like what you see, you can apply here.

Today on Facebook

2 weeks ago

Inchwater Home Care
💙 Join our fabulous care team! 💙Inchwater Home Care are recruiting for amazing Care Staff to join our community. Benefits include a warm and welcoming office team, an emphasis on personal growth including care qualification opportunities, on-call support, paid travel between calls, staff parties and very competitive pay. With a range of hours, shifts and work areas available we have jobs to suit you. Send us a message for more information, or if you’re ready, apply now on the link below.Apply below ⬇️work-in-care.uk/current-opportunities See MoreSee Less
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3 weeks ago

Inchwater Home Care
💙 It’s the end of Awesome April, and look what we’ve collected for Dover Foodbank! 💙A MASSIVE thank you to all of our wonderful Inchwater caregivers who have donated items in April- they’ll be heading down to the foodbank this week. #community #care #inchwaterThe Trussell Trust See MoreSee Less
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3 weeks ago

Inchwater Home Care
💙 A huge thank you to everybody who took part in our raffle! 💙 We’ve raised a whopping £143 for Pilgrims Hospices, a really amazing amount. The Inchwater Office will be in contact with the winners! See MoreSee Less
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4 weeks ago

Inchwater Home Care
💙 It’s Raffle time! 💙 In aid of Pilgrims Hospices, the wonderful Maddie has set up a raffle over in the Inchwater Offices. The draw will be on Tuesday, so do pop in and buy a ticket! A huge thank you to all staff who have donated prizes and bought tickets already. See MoreSee Less
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1 month ago

Inchwater Home Care
💙 Happy London Marathon Day! 💙Wishing good luck to all those taking part #Community See MoreSee Less
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