Inchwater is an award-winning home care provider and is owned by husband and wife team, Paul and Maddie Watts, who each have more than thirty years of hands-on experience in care, and have strong connections with the Kent area.
We have a strong office team who are there to support caregivers as well as clients. Our 24hr on-call line is available to all staff in case support is needed, and managers have often attended visits to provide a helping hand to caregivers.
Hazel Norton Registered Manager ![]() | With a background in adult social care, takes responsibility for all aspects of care delivery. Hazel has an NVQ Level 5 in Health and Social Care and takes the lead across all Care Management tasks. She is currently undertaking a L7 qualification in Strategic Management. |
Michelle is responsible for creating the weekly rotas, and liaising with our clients, their family’s and staff. Michelle has an NVQ Level 4 in Health & Social Care. | Michelle Cribben Assistant Care Manager ![]() |
Mel Powell Deputy Care Manager ![]() | Mel provides one-to-one support to caregivers, from induction and throughout their careers with us. Mel has an NVQ Level 4 in Health & Social Care and a depth of experience in the care sector. |
Kodou is a recent, welcome, addition to our small office team. She supports the Care Managers with the copious amounts of paperwork they generate, as well as taking calls from clients and families. She is also a wizz with design and is usually our โgo toโ person for leaflets and posters. Kodou is about to complete her NVQ Level 3 in Business Administration. | Kodou Njie Admin Apprentice ![]() |
Julie Bulmer Lead Caregiver ![]() | Julie has a background in nursing and helps ensure our standards remain high. She conducts 3 month and 6 month reviews of need, and may contact clients throughout the year to ensure everything is going as expected. |
Joanna provides one-to-one support to caregivers, providing guidance, enabling them to concentrate on what they do best. Joanna has an NVQ Level 4 in Health & Social Care and a variety of experience in the community. | Joanna Dembinska Lead Caregiver ![]() |
Elaine Goddard Lead Caregiver ![]() | Elaine helps ensure our standards remain high by liaising directly with our clients to ensure everything is going as expected. Elaine has been with Inchwater for almost 10 years and her experience and knowledge helps us to make sure we are supporting our clients in the way they prefer. She has an NVQ Level 3 in Health & Social Care |
Maddie Watts Registered Manager ![]() | Maddie ensures compliance with national standards in all aspects of care and is responsible for the management of the office team and our Caregivers. |
Paul is a qualified Social Worker and Chartered Manager, and jointly owns the Dover office with his wife Maddie. He is responsible for the overall management of the company. | Paul Watts Managing Director ![]() |
Looking for our main website? Click here
Interested in joining our growing team? Call us now on 01304 241684 and we’ll call you back. Alternatively, if you like what you see, you can apply here.